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Datova DCalls

An AI voice agent that answers your customers' calls in Malayalam and English.

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Overview

A cloud call-centre and AI voice-agent service for businesses. The AI agent answers customer calls, looks up their orders and hands the rest to your team.

Sold as prepaid call-credit packages, bought in the DCalls portal. Prices are in INR and include 18% GST; a GST tax invoice is issued for every purchase. See our refund policy.

What it covers

  • AI agent answers customer phone calls in Malayalam and English
  • Order details looked up from your Shopify store during the call
  • Callbacks arranged for your team
  • Call recordings, transcripts and summaries
  • WhatsApp order updates
  • Reports on calls and minutes used